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Context Help

If you lose your way inside our Control Panel, the very first step you should take is to press the Help button, which is present on each page. A popup will appear. It comprises elaborate information about all the actions that you can perform on the page in question. Each pop-up window shows up on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a wide collection of educational videos demonstrating how to use our Control Panel. They're shot for those of you who want to see how things are getting done instead of just reading articles. In this way, everyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the solution you are looking for, take a glance at our comprehensive Frequently Asked Questions database, which contains questions asked by actual clients and offers practical solutions. We periodically update our FAQ section with new Q&A's in an attempt to embrace all the new additions and innovations associated with our platform.

Ticketing System

If you still can't find the answer you searching for in the Frequently Asked Questions database either, you can touch base with our great team of support engineers available 24/7 and eager to help you with any problem. Each trouble ticket you open will be answered in less than 1 hour (the average response time being just twenty minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 255560

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com